Privacy Policy

In order to know what Personal Data will be collected and used, you take note of the current Privacy Policy and accept it as-is.

It is explicitly made reference to the defined terms in the Terms of Use, which are an integral part of this Privacy Policy

Privacy Policy purpose

The Privacy Policy details the conditions under which NMES can collect, process, use, store, save and erase Personal Data concerning a User.

Falls outside of the scope of this Privacy Policy any processing of Personal Data related to the sale of Garments (e.g. payment details, delivery address, data relating to invoicing).

Privacy Policy acceptance

By using the App, you accept that the Data Controller collects, processes, stores, saves and erases your Personal Data, as defined by the present Privacy Policy.

You acknowledge that you have read and understood the Privacy Policy and agree to be bound by it and to comply with all applicable laws and regulations.

Privacy Policy modification

The present Privacy Policy can be amended at any time. You will be informed of these changes by email and/or when you connect to the App and will have to accept them explicitly. In case of a refusal of the modifications, you will no longer be able to use the App.

Data protection

The process of your data, collected and processed by NMES, is subject to the European General Data Protection Regulation (GDPR).

NMES respects the strict confidentiality of your data.

Also reserved are the cases where the law requires the transmission to third-parties or that NMES considers in good faith that a disclosure of this information is necessary for the purposes of protecting our rights, your safety or that of others or to analyse fraud cases.

The process of your data, collected and processed by NMES, is subject to the European General Data Protection Regulation (GDPR).

NMES respects the strict confidentiality of your data.

Personal Data

Categories of Data We Collect

The categories of information collected are generally described in this section. We collect specific categories of your information in order to provide you with our products and services, to communicate with you, and to improve your experience when visiting and using our Site and app. We mean by “Personal Data” any information relating to an identified or identifiable natural person according to art. 4 (1) GDPR (L 119; GDPR). In particular, we, or third-parties with whom we work, collects the following categories of information from you, some of which may be considered Personal Data as defined above.

By using the App, you consent that NMES collects and processes your Personal Data:

name, age, gender, date of birth, weight : We collect basic account information such as your name, date of birth, gender, weight, that helps provide you with access to our app.
profile photo
country
telephone number, email : You can choose to add your contact information. If you choose to share your contact information with us, we will store your contact information in order to better communicate with you.
interests
goal
profession
a description of your activity on the App
other social media profiles (e.g. Instagram, Spotify)
location: We collect and process location information when you sign up for and use the app. Based on your interaction with the app, the type of device, and your device’s connectivity, we may collect location-based information including your Internet protocol (IP) address, GPS location, longitude/latitude, city, county, zip code and region, and Bluetooth networks and/or other proximity systems. By granting location permission, the mobile application can connect to our devices in isolation and will allow you to experience uninterrupted training sessions. We do not track your device location while you are not using the app. If you would like to stop the device location tracking, you may do so at any time by adjusting your device settings.
heart rate during the use of the devices
muscle usage: When you access and/or use the App, the server automatically records details concerning your access and actions. This includes:
your type of device
your IP and IMEI address
the date and time of the connections
the place of connection
the links that you follow
the pages and the content that you consult and the duration of consultation.

How Data is Collected

Information You Provide to Us Directly.

When you visit the app, you can browse without submitting information about yourself. In general, we collect information that you submit to us voluntarily through your use. We may also collect information that you provide us when purchasing a product or communicating with us directly via email or other means.

Information Received from Third-Party Sources

We also may receive information about you from other, third-party, sources, as described below.

Social Media Sites. We may collect information from your use of, and interactions with us and others on, social media sites. We are not responsible for the Personal Information that you choose to submit or link on any Social Media. Social Media operates independently from us, and we are not responsible for Social Media interfaces or privacy or security practices. We encourage you to review the privacy policies and settings of any Social Media with which you interact to help you understand their privacy practices.
Other Third-Parties Analytics Tools. In order to provide you with more tailored recommendations, we may obtain information about you from publicly and commercially available sources, such as third-party publishers, advertising networks, payment processors, product vendors, and service providers that we use to manage our ads on other sites, and other third parties as permitted by law.

Data Controller

The Data Controller is NMES. You can contact the Data Controller by using the following e-mail address: support@dipulse.com.

Subcontractors and authorized partners

All or part of your Personal Data can however be communicated to subcontractors and/or partners of NMES to the extent that these entities offer services that help carrying out the activities of the App. It is provided that the transferred information, however, can only be processed and used in the strict context of the relationship with NMES.

You explicitly accept that NMES may authorize the process and storage of some Personal Data to subcontractors and partners of NMES to the extent that these entities offer services that help carrying out the activities of the App. It is provided that the transferred Personal Data, however, can only be processed and used in the strict context of the relationship with NMES.

The subcontractors and/or partner of NMES are strictly bound by confidentiality obligations and comply with the Privacy Policy and all applicable laws and regulations.

Use of your Personal Data

We process Personal Data to operate, improve, understand and personalize our app, and provide you with products and services. You explicitly consent that NMES GROUP AB, as the Data Controller, uses your Personal Data for:

to meet or fulfill the reason you provided the information to us
applying the Terms of Service
detecting and preventing abuses and ensuring the security of the App : We use the information we collect to protect members, enforce our Terms of Service, and promote safety.
marketing purposes (with your prior and explicit consent) : We may use the information we collect to market and promote the Services, activities and events, and other commercial products or services. This includes marketing and push communications.
proceeding, on request, to erase and/or rectify of your Personal Data
encouraging connections within the diPulse Community
organising challenges and teams
to respond to user inquiries and fulfil user requests
to improve and develop the app, including testing, research, analysis and product development: We also use the information we collect to analyze, develop and improve the app. To do this, we may use third-party analytics providers to gain insights into how our Services are used and to help us improve the app.

You agree that NMES GROUP AB or one of its subcontractors and/or partners collects, processes, stores, saves and erases your Personal Data, as defined by the Privacy Policy, in accordance with the European General Data Protection Regulation (GDPR).

NMES GROUP AB, its subcontractors and/or partners are subject to a strict duty of confidentiality. No Personal Data may be communicated to a third-party, except for subcontractors and/or partners, for any reason whatsoever, except with the prior express agreement of the User.

Subcontractors and authorized partners

The subcontractors and/or partner of NMES are strictly bound by confidentiality obligations and comply with the Privacy Policy and all applicable laws and regulations.

Use of your Personal Data

to meet or fulfill the reason you provided the information to us
applying the Terms of Service
detecting and preventing abuses and ensuring the security of the App: We use the information we collect to protect members, enforce our Terms of Service, and promote safety.
marketing purposes (with your prior and explicit consent): We may use the information we collect to market and promote the Services, activities and events, and other commercial products or services. This includes marketing and pushes communications.
proceeding, on request, to erase and/or rectify your Personal Data
encouraging connections within the diPulse Community,
organizing challenges and teams
to respond to user inquiries and fulfil user requests
to improve and develop the app, including testing, research, analysis and product development: We also use the information we collect to analyze, develop and improve the app. To do this, we may use third-party analytics providers to gain insights into how our Services are used and to help us improve the app.

Data storage and transfer of your Personal Data

We process your Personal Data in different countries for the purposes set out in this Privacy Policy. When we transfer your Personal Data to other countries, we take adequate measures to ensure that all applicable laws and regulations are being followed.

Your Personal Data will be stored by Amazon, who guarantees an adequate level of protection, in accordance with all applicable laws and regulations.

Data security and retention

The Data Controller take every reasonable step to ensure that your Personal Data is processed and stored in a safe and secure manner and takes all reasonable measures in accordance with all applicable laws and regulations, to prevent unauthorized access, disclosure, modification, leakage or unauthorized destruction of such data.

Security technologies, rules and other procedures, as well as means to protect passwords respecting industry-standards are used to protect your Personal Data.

In the event that Personal Data has been unduly accessed by an unauthorised person or if there is reason to believe that it has been, the Data Controller agrees to promptly report to the User by e-mail. You acknowledge, however, that the use of the Internet is by definition not secure and involves certain risks to Personal Data. It is your responsibility to make sure that the device you use is properly secured and protected against malicious software.

You understand that if you don’t take the adequate security measures (including a secure web browser configuration and up-to-date anti-virus software) there is a risk that the data and passwords that you use to protect the access to your data could be disclosed to unauthorized third parties and/or that electronically transmitted data may be intercepted.

You acknowledge that you are responsible for your own use of the App.

User’s rights over his Personal Data

Your Personal Data will only be processed for the purposes set out in our Privacy Policy, or any other further purposes notified to you before the processing begins.

You have the right, at any time, to:

ask the Data Controller if he processes Personal Data about you
access your Personal Data collected by the Data Controller
receive a copy of your personal data processed by the Data Controller
ask the Data Controller to modify any incorrect Personal Data
have all your Personal Data deleted
withdraw your consent, at any time, concerning the processing of your Personal Data by the Data Controller
contact us to make a complaint, if you are concerned about a possible interference with your privacy or misuse of your Personal Data by us
file a complaint to the competent supervisory authority, if you consider that your rights have not been respected.

You can also opt-out of marketing communications by

clicking on the “unsubscribe” link provided in each e-mail you might receive
changing preferences via your account or by contacting us.

To make use of any of these rights, please contact NMES using the following e-mail address: support@dipulse.com.

If you choose not to provide Personal Data when we ask you, this may limit the services that the App can offer you.

Data portability

The Data Controller guarantees you the portability of your Personal Data and agrees to transfer this data to any third-party service, in case of a written request from you, upon presentation of a copy of an official document proving your identity (identity card or passport).

Third Party websites and Services

The App may provide links to other third-party websites which are outside the control of NMES. NMES rejects all and any liability relating to the contents of such websites. NMES proposes said links by way of information only, the insertion of said links does not in any manner whatsoever imply that NMES approves of the contents thereof.

The User can at any time reset their advertising ID from the Ads section of the Google Settings app on the android phone. From the same app the User can also opt-out of targeted advertising based on the advertising ID by setting the appropriate ad tracking preference.

We strongly advise you to check the Privacy Policies of any website you visit before sharing any Personal Data.

Visiting third-party websites is under the whole responsibility of the User, at his own risk and perils.

Data suppression and backup systems

Personal Data may be retained and stored even after the closure of your Account or the App, at least temporarily, particularly in backup systems. You have the possibility, at any time, to ask the Data Controller to erase your Personal Data.

However, in the event of a legal obligation of the Data Controller to retain such Personal Data, the latter may retain Personal Data after the closure of your Account or the App.

Conformity with the laws and application of the laws

In case of a legal obligation, the Data Controller collaborates with government and justice officials to enforce and comply with all applicable laws and regulations.

In such case, Personal Data may be forwarded to government or justice officials if the Data Controller deems it necessary to comply with its legal obligations, to respond to lawsuits, to defend his rights, to protect public safety or any person, to prevent or preclude any activity that may be considered or is at risk of being unlawful or liable to prosecution.

Applicable law and jurisdiction

This Privacy Policy, as well as all matters arising out from or in connection with it (including claims or non-contractual disputes and their interpretation) will be subject to Swedish law, excluding conflict of law rules.

All disputes claims or non-contractual disputes between you and the Data Controller regarding any matter relating to this Privacy Policy fall exclusively within the jurisdiction of Sweden, an appeal to the General Court being reserved.